• Finance And Business 08.08.2018 Comments Off on How Become Rainmaker Getting Customers PDF C261f22ed

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    How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients PDF




    by Jeffrey J. Fox : How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

    ISBN : #0786865954 | Date : 2000-05-17

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    PDF-b9b2a | Now Updated and with New Success Tips! Rainmakers are not born. They are made. And Jeffrey Fox’s powerful HOW TO BECOME A RAINMAKER will get you there. Filled with smart tips given in the Fox signature style, counter-intuitive, controversial, and practiced, this hard-hitting collection of sales advice shows readers how to woo, pursue, and finally win any customer. In witty, succinct chapters, Fox … How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients


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  • Finance And Business 07.08.2018 Comments Off on Empowering Organizations Platforms Information Organisation PDF C6bffe8a1

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    Empowering Organizations: Enabling Platforms and Artefacts (Lecture Notes in Information Systems and Organisation) PDF




    : Empowering Organizations: Enabling Platforms and Artefacts (Lecture Notes in Information Systems and Organisation)

    ISBN : #3319237837 | Date : 2015-10-03

    Description :

    PDF-f976b | This book presents a collection of original research papers focusing on the enabling aspects of Information and Communication Technologies. In particular, it focuses on the two topics of digital platforms and digital artefacts, and discusses their role in enabling organizations to achieve specific goals, to exploit innovative value propositions, or to leverage innovative coordination mechanisms. A… Empowering Organizations: Enabling Platforms and Artefacts (Lecture Notes in Information Systems and Organisation)


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  • Finance And Business 07.08.2018 Comments Off on Managing Workplace Bullying Identify Behaviour PDF 8a028076c

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    Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace PDF




    by A. Oade : Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace

    ISBN : #0230228089 | Date : 2009-11-30

    Description :

    PDF-f9990 | This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour…. Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace


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    [Pub.12woq] Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace PDF | by A. Oade


    Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace by by A. Oade

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  • Finance And Business 05.08.2018 Comments Off on Marketing Mayhem Isnt Producing Used PDF 6d9bc53d1

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    Marketing Mayhem: Why Marketing Isn’t Producing the Way It Used to PDF




    by Herschell Gordon Lewis : Marketing Mayhem: Why Marketing Isn’t Producing the Way It Used to

    ISBN : #0970451539 | Date : 2001-11

    Description :

    PDF-087b5 | The author analyzes contemporary marketing to find the answers to the key question: What has gone wrong with current marketing? We Have more statistical models, more computer technology, more “killer apps,” and more seminars about CRM and branding and customer retention, and yet response rates have gone through the floor and productivity and profitability have followed. And our customers believe u… Marketing Mayhem: Why Marketing Isn’t Producing the Way It Used to


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    [Pub.37yMq] Marketing Mayhem: Why Marketing Isn’t Producing the Way It Used to PDF | by Herschell Gordon Lewis


    Marketing Mayhem: Why Marketing Isn’t Producing the Way It Used to by by Herschell Gordon Lewis

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  • Finance And Business 05.08.2018 Comments Off on Kommunikation Schwierigkeit AuflB6sbaren Hierarchischen Universitaires PDF 63c3999a1

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    Kommunikation – Konflikt – Hierarchie: Die Schwierigkeit im Umgang mit indirekter Kommunikation und nicht auflösbaren Konflikten in hierarchischen … Universitaires Européennes) (German Edition) PDF




    by Mario Petschniker : Kommunikation – Konflikt – Hierarchie: Die Schwierigkeit im Umgang mit indirekter Kommunikation und nicht auflösbaren Konflikten in hierarchischen … Universitaires Européennes) (German Edition)

    ISBN : #3631376723 | Date : 2001-02-20

    Description :

    PDF-b1da2 | Trotz aller neuen Management- und Organisationsentwicklungstrends sind Firmen (auch Kommunen und Staaten) nach dem Grundprinzip der «heiligen Ordnung» (griech. Hierarchie) aufgebaut. Das auf Zwang, Macht und Entpersonalisierung aufbauende System bereitet uns Schwierigkeiten. Es bedingt indirekte Kommunikation und nicht auflösbare Konflikte und stellt hohe Anforderungen an den einzelnen, die oft… Kommunikation – Konflikt – Hierarchie: Die Schwierigkeit im Umgang mit indirekter Kommunikation und nicht auflösbaren Konflikten in hierarchischen … Universitaires Européennes) (German Edition)


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    Kommunikation – Konflikt – Hierarchie: Die Schwierigkeit im Umgang mit indirekter Kommunikation und nicht auflösbaren Konflikten in hierarchischen … Universitaires Européennes) (German Edition) by by Mario Petschniker

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  • Finance And Business 04.08.2018 Comments Off on Sticky Marketing Everything Changed About PDF 10e2ed0f3

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    Sticky Marketing: Why Everything in Marketing Has Changed and What to Do about It PDF




    by Grant Leboff : Sticky Marketing: Why Everything in Marketing Has Changed and What to Do about It

    ISBN : #0749460504 | Date : 2011-02-15

    Description :

    PDF-756c0 | Sticky Marketing provides a new set of rules for effective communications in a world transformed by new technology. It introduces a new model of customer engagement and asks “not what your marketing can do for you, but what your marketing can do for your customer.” Companies have to move away from the old marketing system of shouting messages at people to attracting them by providing value around … Sticky Marketing: Why Everything in Marketing Has Changed and What to Do about It


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    Sticky Marketing: Why Everything in Marketing Has Changed and What to Do about It by by Grant Leboff

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  • Finance And Business 04.08.2018 Comments Off on Reliability Engineering Basic Concepts Applications PDF 4dfa3b73e

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    Reliability Engineering: Basic Concepts and Applications in ICT PDF




    by Massimo Lazzaroni : Reliability Engineering: Basic Concepts and Applications in ICT

    ISBN : #3642209823 | Date : 2011-09-14

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    PDF-fc012 | This book gives a practical guide for designers and users in Information and Communication Technology context. In particular, in the first Section, the definition of the fundamental terms according to the international standards are given. Then, some theoretical concepts and reliability models are presented in Chapters 2 and 3: the aim is to evaluate performance for components and systems and reli… Reliability Engineering: Basic Concepts and Applications in ICT


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    Reliability Engineering: Basic Concepts and Applications in ICT by by Massimo Lazzaroni

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  • Finance And Business 02.08.2018 Comments Off on 10 Steps Successful Customer Service PDF C5ce675b1

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    10 Steps to Successful Customer Service PDF




    by Maxine Kamin : 10 Steps to Successful Customer Service

    ISBN : #1562865900 | Date : 2010-02-01

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    PDF-452fb | Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and create satisfied customers. Beginning with a focus on individual motivation for service, Maxine Kamin… 10 Steps to Successful Customer Service


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    10 Steps to Successful Customer Service by by Maxine Kamin

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  • Finance And Business 01.08.2018 Comments Off on Customer Service Survival Kit Situations PDF 60210a364

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    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations PDF




    by Richard S. Gallagher : The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

    ISBN : #0814431836 | Date : 2013-03-20

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    PDF-13700 | The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. The Customer Service Survival Kit explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Anyone… The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations


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    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations by by Richard S. Gallagher

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  • Finance And Business 31.07.2018 Comments Off on What When Things Tough Communication PDF E57070f04

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    What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They’re Angry, Worried and Suspicious of Everything You Say PDF




    by Leonard S. Greenberger : What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They’re Angry, Worried and Suspicious of Everything You Say

    ISBN : #0071806431 | Date : 2013-04-30

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    PDF-4fdc7 | BREAK THROUGH ANYONE’S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today’s most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication crises in any public forum. “This book is one of the best guidebooks on the practice of public relations tha… What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They’re Angry, Worried and Suspicious of Everything You Say


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    [Pub.94kbs] What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They’re Angry, Worried and Suspicious of Everything You Say PDF | by Leonard S. Greenberger


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