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    Designing the Best Call Center for Your Business, 2nd Edition PDF




    by Brendan B. Read : Designing the Best Call Center for Your Business, 2nd Edition

    ISBN : #1578203139 | Date : 2005-01-04

    Description :

    PDF-2b1ac | Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f… Designing the Best Call Center for Your Business, 2nd Edition


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    [Pub.12leD] Designing the Best Call Center for Your Business, 2nd Edition PDF | by Brendan B. Read


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